Deposit / Withdrawal
Deposit
Note: RabbitX only accepts ERC-20 USDT on Ethereum as deposits. Sending any other coins will result in irretrievable lost coins.
Deposits require at least 16 on-chain confirmations. Deposits typically take 3-6 minutes. Reach out to our Discord support channel if you have any issues during the deposit process.
Withdrawal
Once a withdrawal request has been initiated and is ready to be claimed, it will be shown in the 'Transfers' tab.
Please note the process for withdrawals:
The withdrawn amount will be immediately deducted from your wallet balance on RabbitX.
You will see the withdrawn amount initially displayed as 'Pending' in your 'Transfers' tab.
Once the withdrawal is ready to be claimed, the status will be 'Claimable'.
You will be able to claim your withdrawal by clicking the 'Claim' button.
Once completed, the transfer status will change to 'Success' in your 'Transfers' tab.
You are able to cancel your withdrawal at any step before executing the 'Claim' transaction. Once 'Claim' has been executed, you must wait for the transaction to be mined by the Ethereum blockchain.
Withdrawals are a two-step process. In order to complete a withdrawal, users must claim their withdrawal from 'Transfers'.
Safety and security are the highest priorities for RabbitX. For security, we require more block time to process larger withdrawal transactions based on the withdrawal amounts below.
Withdrawal Amount | Processing Blocks |
---|---|
0-9,999 | 1 (10-20s) |
10,000-99,999 | 10 (1.5 - 3mins) |
100,000-999,999 | 100 (20 - 40mins) |
1,000,000+ | 1800 (6hrs) |
Reach out to our Discord channel if you have any issues during the withdrawal process.
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